BambooLite Product Warranty

BambooLite strives to provide the highest quality of products to our customers.

Terms and Conditions

1. Please read product information before deciding t place orders. if you are not sure about anything, don't hesitate to ask, i'm always willing to help :)

2. It is the buyer's responsibility to furnish your payment details to us via email by either providing us with your transfer details, scanned receipt etc.

3. All confirmed payment will be notified by email within 24 hours unless transfers are made via IBG which would normally clear within 2 working days

4. Once purchases have been shipped off, buyers will be furnished with their tracking number PosLaju/Registered Pos. It is the responsibility of the buyer to track their products and inform us if there is a problem. We will hold your poslaju/registered pos receipt, therefore if you need a e-copy of the receipt, we will gladly scan it or snap it and email it to you.

5. Once the purchases leave our hands, we are not responsible for any damages or lost in your shipped items. If you wish to request shipping insurance, please do so when sending us an order so we can put it in your quotation.

Please contact us at rabbitthepenguin@gmail.com for any inquiries.

Thanks!